The official website of Applied Organizational Concepts, Inc., Rod Hess, President


What they have said over the years about Rod Hess and Normative Leadership . . .


Human Services

“The participants in his training routinely evaluate his sessions as ‘above average’ or ‘excellent.’ They also request that he return often.”


- (1987) Shirley Wright, ACSW

Executive Director, Parent and Child, Savannah, GA


“Understanding how group norms operate in the work environment is the key to competent leadership, supervision and management. Rod’s series of workshops has sharpened my skills and level of confidence to the point that I can troubleshoot our organization’s vulnerabilities long before symptoms turn into real problems.”


- (1998) Claire Turberville, Vice President of Administrative Services

The Children’s Guild, Baltimore, MD




Quality Service...Professionalism...Consistency.
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