— Rod: Awesome reading. Real and to the point! Love it!
J. Gessler, Sales Manager, Pittsburgh PA.

— I have read Rod Hess’s book, Normative Leadership, which lays out what I can only call, the final solution to our current social problems. He is very blunt and honest in his observations regarding the dysfunctional cultures we have created in our society today. However, he offers a simple, practical, “how to” system for fixing things based on his 47 years of experience in the field of organizational culture change. This is a must have book for those who are in leadership positions!
J Kevin Abraham, Retired Sales Executive/Author, Pittsburgh, PA.

— During these times of incredible stress within the health professions, creating a safe, efficient, and effective office culture is essential. Even after 45 years in dentistry, Rod’s book has given me some additional insights into how I can incorporate his Normative Leadership concepts into my practice, and take it to the next level. His book was extremely helpful and I highly recommend it. Great job!
Dr. Robert Autore, D.M.D., San Pedro, CA.

— A Pulitzer Prize in management!
Joe Neilson, Business Owner/Author, Garnett Valley, PA.

— Very enlightening. Provides simple “how to” skills for dealing with the dysfunctional group and individual behaviors that are destroying our society. I sincerely recommend this book to individuals from all walks of life who are looking for an intangible edge as a leader.
C. John Hoch, Retired Financial Advisor, San Francisco, CA.

— "Culture eats strategy for breakfast," according to management guru Peter Drucker. He's right, of course, and that's why Rod Hess' book, Normative Leadership, is so useful. He teaches you, in very practical terms, how to identify organizational norms and the organizational and personal forces behind them and, most importantly, how to change negative organizational norms to positive ones. Hess and his life-long work has been hugely influential in my 55 year career in residential care and nonprofit management, a real difference-maker. His book is required reading.
Poul Jensen, Former nonprofit child welfare CEO and senior child welfare government official (NYC), and current residential care consultant and adjunct professor, NY.

— Unbelievable! Every politician, law enforcement officer, teacher and parent should read this text. The formula for a much better society is so obvious it’s heartbreaking.
Les Pinkerton, Retired Law Enforcement/Executive Director, Youth Job Training Facility, ID.

— Rod has dedicated the 47 years of his professional career evolving the normative culture model. His Normative Leadership book, offers a comprehensive, provocative narrative, that is a must read for practitioners who continue to seek the skills and tools required for the development of leadership strategies which lead to personal and organizational success. I highly recommend the journey which this insightful book will provide.
John R. Barr, Retired High School Administrator/Championship Football Coach/Author, Downingtown, PA.